Last updated June 22, 2026
This Privacy Notice for Lexageles private limited (“we,” “us,” or “our”), describes how and why we might access, collect, store, use, and/or share (“process”) your personal information when you use our services (“Services”), including when you:
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at [email protected].
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.
Do we process any sensitive personal information? Some information we collect — specifically voice recordings used to create a voice model that narrates bedtime stories — may be considered sensitive or biometric data in certain jurisdictions. We handle this data with the highest level of care and only process it with your explicit consent.
Do we collect any information from third parties? We do not collect any information from third parties.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes only with your prior explicit consent.
In what situations and with which parties do we share personal information? We may share information in specific situations and with specific categories of third parties, including: our AI voice processing provider, our subscription management provider, our analytics provider, and our cloud infrastructure provider. A complete list of our data processors is available on request at [email protected].
How do we keep your information safe? We have adequate organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.
What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information, including the right to delete your voice data at any time.
How do you exercise your rights? The easiest way to exercise your rights is by submitting a data subject access request or contacting us at [email protected].
We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information we collect may include the following:
We do not collect an email address or password. The app signs you in anonymously — no credentials are required from you.
NinniTalesis a personalized bedtime story app that uses your voice (or a parent/guardian's voice) to narrate human-authored stories from our catalog. To provide this feature, we collect and process voice recordings. Please read this section carefully.
What we collect: When you use the voice personalization feature, we collect the audio recording of your voice that you provide within the app.
How it is used:Your voice recording is transmitted securely to our AI voice processing provider, which uses it to create a voice profile. When a story plays, the story text — which may include your child's first name — is sent to that provider to produce audio in your voice. No raw recording is transmitted during playback. The provider processes this data solely on our behalf under a data processing agreement and is not permitted to use your voice or your child's name for any other purpose.
What we do not do: We do not sell, share, or use your voice data for any purpose other than narrating stories within Ninni Tales.
Consent:Use of the voice personalization feature is entirely optional and requires your explicit consent. You may withdraw consent and delete your voice data at any time through the app's Settings.
Deletion: You can delete your voice profile and all associated voice data at any time by going to Settings within the app. Upon deletion, we will instruct our AI voice processing provider to delete your voice profile from their systems.
Biometric data notice: In certain jurisdictions (including Illinois, Texas, Washington State, and others), voice data used for identification or to create a voice model may be classified as biometric information and subject to special legal protections. We obtain your explicit consent before collecting voice data, and we do not use voice data for identification purposes.
Sensitive Information. We treat voice recordings as sensitive personal data and process them only with your explicit consent, as described above.
Payment & Subscription Data.To manage in-app purchases and subscriptions we use a third-party subscription management provider. When you make a purchase, that provider receives: your app-store purchase receipt, an anonymous user ID, your device identifier (iOS Vendor ID or equivalent Android identifier), and transaction history needed to validate and restore your subscription. We do not use advertising identifiers and have no install attribution. Your voice data, your child's name, and your payment-card details are never shared with this provider — card details are handled directly by Apple or Google.
Analytics Data.We use a third-party analytics provider to understand how the app is used. It collects: in-app events (e.g. story played, voice feature activated), device type, operating system and version, app version, a pseudonymous device identifier, and an approximate country-level location derived from your IP address. We do not send this provider your voice recordings, your child's name, or payment data. No session recordings are made.
Account & Data Storage. Your data is stored on our cloud infrastructure provider. Because the app uses anonymous sign-in, no email address or password is stored. What is stored on your behalf:
Our cloud infrastructure provider processes this data solely to provide the storage service on our behalf and does not use your data for its own purposes.
Application Data. If you use our application(s), we also may collect the following information if you choose to provide us with access or permission:
This information is primarily needed to maintain the security and operation of our application(s), for troubleshooting, and for our internal analytics and reporting purposes.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information.
The information we collect includes:
We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
We process your personal information for the following purposes:
We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law.
If you are located in the EU or UK, this section applies to you.
The GDPR and UK GDPR require us to explain the valid legal bases we rely on:
If you are located in Canada, this section applies to you.
We may process your information if you have given us specific permission (express consent) or where your permission can be inferred (implied consent). You can withdraw your consent at any time. In some exceptional cases, we may be legally permitted to process your information without your consent, including for investigations and fraud detection, for business transactions provided certain conditions are met, or if the information is publicly available and specified by the regulations.
If you are located in India, this section applies to you.
We process your personal data in compliance with India's Digital Personal Data Protection Act 2023 (DPDPA). We rely on your consent as the legal basis for processing your personal data, including voice recordings, your child's first name, and usage analytics. You have the right to: (i) access a summary of your personal data we hold; (ii) correct inaccurate or incomplete data; (iii) erase your personal data (subject to our legal obligations); (iv) nominate another individual to exercise these rights on your behalf in the event of your death or incapacity; and (v) withdraw consent at any time, after which we will stop processing your data for that purpose. To exercise these rights or to raise a grievance, contact our Grievance Officer at [email protected]. We will acknowledge your request within 48 hours and respond within 30 days. Our data processors (AI voice processing, cloud infrastructure, analytics, and subscription management providers) operate outside India; by using the app you consent to this cross-border transfer. A full list of processors is available on request at [email protected].
We may share information in specific situations and with specific third parties.
We may need to share your personal information in the following situations:
We have not disclosed, sold, or shared any personal information to third parties for advertising or commercial purposes, and we will not do so in the future.
A complete list of our data processors is available on request at [email protected].
We use AI for voice personalization only. Stories are written by humans, not generated by AI.
The NinniTales story catalog is entirely human-authored. No AI model generates or modifies story content.
AI is used exclusively for voice personalization:
Your voice data is never used to train any AI model without your separate, explicit consent given directly to the provider. You may delete your voice profile at any time through Settings → Delete Voice Clone and Data.
We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice. No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us.
Voice data retention: Your voice profile and recordings are retained only for as long as you have an active account and have not requested deletion. You may delete your voice data at any time via Settings, after which we will instruct our AI voice processing provider to delete your voice profile from their systems within a reasonable timeframe.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible, securely store it and isolate it from any further processing until deletion is possible.
We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process, including encryption of voice data in transit and at rest. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. Transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
We do not knowingly collect personal data directly from children under 13 (or under 16 in the EU/UK).
NinniTales is a bedtime story app designed to be used by parents and guardians for and with their children. The app is intended for use by adults (parents or guardians aged 18 or over), not directly by children.
We do not knowingly collect personal information directly from children. The voice personalization feature is intended for a parent's or guardian's voice — not a child's voice. We do not knowingly record or process the voice of a child.
By using the Services and the voice personalization feature, you represent that you are at least 18 years of age (or the equivalent minimum age in your jurisdiction) and that any voice recording you provide is your own voice as a parent or guardian.
If you become aware that a child has provided us with personal information without parental consent, or that a child's voice has been recorded through the app, please contact us immediately at [email protected]. We will take steps to delete such information promptly.
COPPA Notice (US users): We do not direct our Services to children under 13 and do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected such information, we will delete it immediately.
Depending on your location, you have rights that allow you greater access to and control over your personal information.
In some regions (like the EEA, UK, Switzerland, and Canada), you have certain rights under applicable data protection laws. These may include the right to: (i) request access and obtain a copy of your personal information; (ii) request rectification or erasure; (iii) restrict the processing of your personal information; (iv) data portability; and (v) not to be subject to automated decision-making. In certain circumstances, you may also have the right to object to the processing of your personal information.
Right to withdraw consent for voice processing:You have the specific right to withdraw your consent to voice data processing at any time by deleting your voice clone in the app's Settings or by contacting us at [email protected]. Withdrawing consent will not affect story access, but the voice personalization feature will no longer be available.
If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you have the right to complain to your Member State data protection authority or UK data protection authority.
If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.
To review, change, or delete your account information and voice data, you can go to Settings within the app and select Delete Voice Clone and Data.
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms, or comply with applicable legal requirements.
If you have questions or comments about your privacy rights, you may email us at [email protected].
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Notice.
California law requires us to let you know how we respond to web browser DNT signals. Because there currently is not an industry or legal standard for recognizing or honoring DNT signals, we do not respond to them at this time.
If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia, you may have specific privacy rights.
| Category | Examples | Collected |
|---|---|---|
| A. Identifiers | Anonymous account UUID, child's first name, device identifier (IDFV / Android ID), IP address (via analytics). No email address or password collected. | YES |
| B. California Customer Records | Child's first name only. No email address, phone number, or other contact information collected. | YES (name only) |
| C. Protected classifications | Gender, age, date of birth | NO |
| D. Commercial information | Subscription status and purchase receipts (via our subscription management provider). Payment card details are handled directly by Apple or Google — we do not receive or store them. | YES (subscription status only) |
| E. Biometric information | Voice recording used to create a voice profile via our AI voice processing provider (parent/guardian voice only; not a child's voice) | YES — with explicit consent |
| F. Internet / app activity | In-app events (e.g. story played, voice feature activated), app version, OS version, device type — collected via our analytics provider. No session recordings. | YES |
| G. Geolocation data | Approximate country-level location derived from IP address by our analytics provider. No GPS or precise location access. | YES (approximate only) |
| H. Audio / sensory info | Voice recording provided by the parent/guardian for the voice personalization feature | YES — with explicit consent |
| I. Professional info | N/A | NO |
| J. Education info | N/A | NO |
| K. Inferences | Language preference and chosen bedtime time (used to personalise the app experience) | YES |
| L. Sensitive personal info | Voice recording (biometric in IL, TX, WA and other states); child's first name included in narration text processed by our AI voice provider | YES — with explicit consent |
You have rights under certain US state data protection laws, including: right to know; right to access your personal data; right to correct inaccuracies; right to request deletion; right to obtain a copy of your personal data; right to non-discrimination; and right to opt out of the sale or sharing of personal data (we do not sell or share personal data for advertising). Depending on your state, you may also have the right to opt out of the collection of biometric data — you can exercise this by not using the voice personalization feature, or by deleting your voice data at any time in Settings.
To exercise these rights, you can email us at [email protected] or submit a data subject access request.
Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have information in our system.
If we decline to take action regarding your request, you may appeal our decision by emailing us at [email protected]. We will inform you in writing of any action taken or not taken in response to the appeal. If your appeal is denied, you may submit a complaint to your state attorney general.
California Civil Code Section 1798.83 permits California residents to request, once a year and free of charge, information about any personal information we disclosed to third parties for direct marketing purposes in the preceding calendar year. Please submit such requests in writing to [email protected].
Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this Privacy Notice from time to time. The updated version will be indicated by an updated “Revised” date at the top of this Privacy Notice. If we make material changes to this Privacy Notice — particularly regarding how we handle voice data — we may notify you either by prominently posting a notice within the app or by directly sending you a notification. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.
If you have questions or comments about this notice, you may email us at [email protected] or contact us by post at:
Lexageles private limited
Bengaluru, Karnataka 560087
India
Based on the applicable laws of your country or state of residence, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information, including your voice data.
To delete your voice data: Go to Settings within the NinniTales app and select Delete Voice Clone and Data.
For all other requests: Please email us at [email protected] or submit a data subject access request.